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Terms & Conditions

A legal disclaimer

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Muthray Automotive – Car Modification Services

1. Introduction

These Terms and Conditions govern all services provided by Muthray Automotive (“the Company”, “we”, “us”). By requesting or approving any service, the customer (“you”) agrees to these terms.

2. Services Provided

We offer vehicle modification services including but not limited to:

  • Performance upgrades

  • Body kits and cosmetic changes

  • Suspension and exhaust modifications

  • Electrical and custom installations

All services are subject to availability and technical feasibility.

3. Quotations and Pricing

  • All quotes are valid for [e.g., 7–14 days] unless stated otherwise.

  • Prices may change if additional work is required after inspection.

  • Any changes will be communicated and require customer approval.

4. Deposits and Payments

  • A non-refundable deposit (e.g., 50%) may be required before work begins.

  • Full payment is due before vehicle release.

  • Late payments may incur storage fees of [amount] per day.

5. Customer Responsibilities

  • You must provide accurate vehicle information.

  • You confirm that you are the legal owner or authorized to approve modifications.

  • You are responsible for removing personal belongings before work begins.

6. Modifications and Legal Compliance

  • Some modifications may void manufacturer warranties.

  • It is your responsibility to ensure your vehicle complies with local laws and road regulations in [your country/region, e.g., South Africa].

  • The Company is not liable for vehicles deemed illegal after modification.

7. Risks and Liability

  • Vehicle modifications carry inherent risks.

  • We are not responsible for:

    • Pre-existing damage

    • Mechanical failures unrelated to our work

    • Performance expectations beyond agreed scope

  • Liability is limited to the value of the service provided.

8. Warranty

  • We provide a limited workmanship warranty of [e.g., 3–6 months].

  • This does not cover:

    • Wear and tear

    • Misuse or improper maintenance

    • Third-party parts unless otherwise stated

9. Third-Party Parts

  • We may install customer-supplied parts, but:

    • No warranty is provided on those parts

    • We are not liable for defects or compatibility issues

10. Project Timelines

  • Estimated completion times are not guaranteed.

  • Delays may occur due to parts availability, complexity, or unforeseen issues.

11. Storage and Collection

  • Vehicles must be collected within [e.g., 3–5 days] after completion.

  • Storage fees may apply thereafter.

  • Uncollected vehicles may be subject to legal action.

12. Cancellations and Refunds

  • Deposits are non-refundable once work has commenced.

  • Custom or special-order parts cannot be refunded.

13. Insurance

  • While vehicles are in our care, reasonable precautions are taken.

  • Customers are advised to maintain their own insurance coverage.

14. Indemnity

You agree to indemnify and hold the Company harmless from any claims arising from:

  • Use of modified vehicles

  • Non-compliance with laws

  • Misuse of installed components

15. Governing Law

These Terms are governed by the laws of [South Africa].

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